Last updated: July 30, 2026
Spoon River Tree Service is a d/b/a of QlearVision LLC. QlearVision LLC, trading as Spoon River Tree Service ("we," "us," or "our"), operates spoonrivertreeservice.com, provides tree service to the Canton, Illinois area, and is the party responsible for the information described in this policy. This policy explains what information we collect when you contact us, how we use it, and the choices you have — including how our text messaging program works.
Information we collect
We only collect what you give us when you ask for an estimate or get in touch:
- Your name
- Your phone number
- The details you share about the work you need done
If you call us, call records (your number and the time of the call) are created so we can return your call. Calls and text messages to our phone numbers may be monitored or recorded by us or by the service providers who operate our phone and messaging system — and, when you reach us through an online ad, by the advertising platform (such as Google) — for quality, lead verification, and service purposes.
How we use your information
We use your information solely to respond to your request — to reach you about your estimate, ask any follow-up questions needed to quote the work, schedule the job, and provide the service you asked for. We do not use it for unrelated marketing.
Text messaging (SMS) terms
When you submit our estimate form or call and reach our voicemail, you consent to receive text messages and phone calls from Spoon River Tree Service related to your request. These messages are conversational — we reply to what you send and ask what we need to quote the job.
- Message frequency varies based on your conversation with us.
- Message and data rates may apply.
- You can opt out at any time by replying STOP. You will receive one confirmation message and then no further texts.
- For help, reply HELP or call us at (309) 326-7446.
- Carriers are not liable for delayed or undelivered messages.
How we share your information
We do not sell your information. No mobile information will be shared with, sold to, or otherwise provided to third parties or affiliates for marketing or promotional purposes.
Your text messaging opt-in data and consent are never sold, and will not be shared with any third parties or affiliates for marketing or promotional purposes.
The only sharing we do is with subcontractors in support services, to carry out the work you asked for: the local tree service crew we assign to perform your job (who may be independent contractors working on our behalf) and the trusted service providers who operate our phone and messaging system for us. They may use your request — your name, phone number, and the job details you gave us — only to contact you about your request and perform the service. They may not use your information for anything else.
Data retention and security
We keep your information only as long as needed to respond to your request and meet our record-keeping obligations, and we take reasonable measures to protect it.
Contact us
Questions about this policy or your information? Call (309) 326-7446 or email info@spoonrivertreeservice.com.